#chatWidget{position:fixed;bottom:20px;right:120px;z-index:9000;font-family:'Segoe UI',system-ui,sans-serif}
#chatToggleBtn{width:40px;height:40px;border-radius:50%;background:var(--bg-card);border:1px solid var(--border-primary);color:var(--text-bright);font-size:16px;cursor:pointer;box-shadow:0 2px 8px rgba(0,0,0,0.3);display:flex;align-items:center;justify-content:center;position:relative;transition:background 0.2s,border-color 0.2s}
#chatToggleBtn:hover{background:#2563eb;border-color:#2563eb}
#chatBadge{position:absolute;top:-4px;right:-4px;background:#dc2626;color:white;font-size:10px;font-weight:700;min-width:18px;height:18px;border-radius:9px;display:none;align-items:center;justify-content:center;padding:0 4px}
#chatPanel{display:none;position:fixed;bottom:72px;right:16px;width:320px;max-height:500px;background:var(--bg-card,#1a1d22);border:1px solid var(--border-primary,#2e3338);border-radius:12px;box-shadow:0 8px 32px rgba(0,0,0,0.5);overflow:hidden;flex-direction:column}
.chat-header{padding:10px 14px;background:var(--bg-surface,#212428);border-bottom:1px solid var(--border-primary,#2e3338);display:flex;justify-content:space-between;align-items:center}
.chat-header h3{font-size:13px;color:var(--text-bright,#f0f2f5);margin:0;font-weight:700}
.chat-header-actions{display:flex;gap:6px}
.chat-header-actions button{background:none;border:none;color:var(--text-secondary,#9aa1ab);cursor:pointer;font-size:14px;padding:2px 4px}
.chat-contact{padding:8px 12px;display:flex;align-items:center;gap:8px;cursor:pointer;border-bottom:1px solid var(--border-primary,#2e333810)}
.chat-contact:hover{background:var(--bg-surface,#21242820)}
.chat-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}
.chat-dot.online{background:#22c55e}.chat-dot.away{background:#f59e0b}.chat-dot.offline{background:#4b5563}
.chat-contact-name{font-size:12px;color:var(--text-primary,#d4d9e0);flex:1}
.chat-contact-shift{font-size:9px;color:var(--text-muted,#6b7280);font-weight:600}
.chat-unread{background:#dc2626;color:white;font-size:9px;font-weight:700;min-width:16px;height:16px;border-radius:8px;display:flex;align-items:center;justify-content:center;padding:0 3px}
.chat-search{width:100%;padding:8px 12px;background:var(--bg-input,#16181b);color:var(--text-primary,#d4d9e0);border:none;border-bottom:1px solid var(--border-primary,#2e3338);font-size:11px;outline:none}
.chat-contacts-list{overflow-y:auto;max-height:380px}
.chat-group-label{font-size:9px;font-weight:700;color:var(--text-muted,#6b7280);padding:6px 12px 2px;text-transform:uppercase;letter-spacing:1px}
/* Chat window */
.chat-window{display:none;position:fixed;bottom:72px;width:320px;height:420px;background:var(--bg-card,#1a1d22);border:1px solid var(--border-primary,#2e3338);border-radius:12px;box-shadow:0 8px 32px rgba(0,0,0,0.5);flex-direction:column;overflow:hidden;z-index:9998}
.chat-window.active{display:flex}
.chat-messages{flex:1;overflow-y:auto;padding:8px;display:flex;flex-direction:column;gap:4px}
.chat-msg{max-width:80%;padding:6px 10px;border-radius:10px;font-size:11px;line-height:1.4;word-wrap:break-word;position:relative}
.chat-msg.mine{align-self:flex-end;background:#2563eb;color:white;border-bottom-right-radius:2px}
.chat-msg.theirs{align-self:flex-start;background:var(--bg-surface,#212428);color:var(--text-primary,#d4d9e0);border-bottom-left-radius:2px}
.chat-msg.deleted{opacity:0.4;font-style:italic}
.chat-msg-time{font-size:8px;opacity:0.6;margin-top:2px}
.chat-msg-edited{font-size:8px;color:#f59e0b;margin-left:4px}
.chat-msg-actions{display:none;position:absolute;top:-8px;right:4px;background:var(--bg-card,#1a1d22);border:1px solid var(--border-primary,#2e3338);border-radius:4px;padding:1px;gap:1px}
.chat-msg:hover .chat-msg-actions{display:flex}
.chat-msg-actions button{background:none;border:none;cursor:pointer;font-size:10px;padding:2px 4px;color:var(--text-muted,#6b7280)}
.chat-msg-actions button:hover{color:var(--text-bright,#f0f2f5)}
.chat-input-bar{display:flex;gap:4px;padding:8px;border-top:1px solid var(--border-primary,#2e3338);background:var(--bg-surface,#212428)}
.chat-input{flex:1;padding:6px 10px;background:var(--bg-input,#16181b);color:var(--text-primary,#d4d9e0);border:1px solid var(--border-primary,#2e3338);border-radius:16px;font-size:11px;outline:none;resize:none;max-height:60px}
.chat-send-btn{width:32px;height:32px;border-radius:50%;background:#2563eb;border:none;color:white;cursor:pointer;font-size:14px;display:flex;align-items:center;justify-content:center}
.chat-send-btn:hover{background:#1d4ed8}
.chat-typing{font-size:9px;color:#22c55e;padding:0 12px 4px;font-style:italic;height:14px}
/* Chat mobile overrides */
@media (max-width: 767px) {
#chatPanel{left:8px!important;right:8px!important;width:auto!important;bottom:64px!important;max-height:70vh!important}
.chat-window{left:0!important;right:0!important;bottom:0!important;top:0!important;width:100%!important;height:100%!important;border-radius:0!important;z-index:10001!important}
.chat-window .chat-header{padding:12px 16px}
.chat-contacts-list{max-height:calc(70vh - 100px)!important}
#chatWidget{right:64px!important;bottom:12px!important}
/* Move error toast above FAB stack on mobile */
#errorToast{bottom:auto!important;top:60px!important;right:12px!important;left:12px!important;max-width:none!important}
}

/* ==========================================================================
   CHAT V2 (comms surface for v11). Scoped under .cmd-* so it never collides
   with the legacy #chatWidget rules above. Built on the v11 design tokens.
   Own-message accent is gold (never a shift color). Shift colors appear ONLY
   on the presence dot and shift label.
   ========================================================================== */
:root{
  --cmd-gold:var(--accent-gold,#d4a843);
  --cmd-blue:var(--accent-blue,#2a7be4);
  --cmd-red:var(--accent-red,#ef4444);
}

/* Launcher (floating, relocatable) */
#chatV2Launcher{position:fixed;bottom:20px;right:20px;z-index:9400;width:54px;height:54px;border-radius:50%;
  background:var(--bg-card,#1a1d20);border:1px solid var(--border-primary,#2e3338);color:var(--text-bright,#e8ecf0);
  font-size:22px;cursor:pointer;box-shadow:0 4px 16px rgba(0,0,0,.45);display:flex;align-items:center;justify-content:center;
  transition:transform .15s ease,border-color .15s ease,background .15s ease}
#chatV2Launcher:hover{transform:translateY(-2px);border-color:var(--cmd-gold);background:var(--bg-card-hover,#22262b)}
#chatV2Launcher:focus-visible{outline:2px solid var(--cmd-gold);outline-offset:2px}
.cmd-launch-ico{line-height:1}
.cmd-launch-badge{position:absolute;top:-3px;right:-3px;background:var(--cmd-red);color:#fff;font-size:11px;font-weight:700;
  min-width:20px;height:20px;border-radius:10px;display:flex;align-items:center;justify-content:center;padding:0 5px;border:2px solid var(--bg-body,#111314)}

/* Dock shell */
#chatDock{position:fixed;top:0;right:0;bottom:0;width:400px;max-width:100vw;z-index:9500;display:flex;flex-direction:column;
  background:var(--bg-body,#111314);border-left:1px solid var(--border-primary,#2e3338);box-shadow:-8px 0 32px rgba(0,0,0,.5);
  transform:translateX(110%);transition:transform .22s cubic-bezier(.22,.61,.36,1),width .15s ease;
  font-family:'Segoe UI',system-ui,sans-serif;color:var(--text-primary,#d4d9e0)}
#chatDock.cmd-on{transform:translateX(0)}
#chatDock.cmd-expanded{width:min(1140px,100vw)}
#cmdResize{position:absolute;left:0;top:0;bottom:0;width:6px;cursor:ew-resize;z-index:5}
#chatDock.cmd-expanded #cmdResize{display:none}

/* Header */
.cmd-head{display:flex;align-items:center;gap:8px;padding:10px 12px;min-height:50px;background:var(--bg-card,#1a1d20);
  border-bottom:1px solid var(--border-primary,#2e3338);flex-shrink:0}
.cmd-head-title{font-size:15px;font-weight:700;color:var(--text-bright,#e8ecf0);flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cmd-head-actions{display:flex;gap:2px}
.cmd-iconbtn{background:none;border:none;color:var(--text-secondary,#8b929a);cursor:pointer;font-size:16px;width:38px;height:38px;
  border-radius:8px;display:flex;align-items:center;justify-content:center;transition:background .12s,color .12s}
.cmd-iconbtn:hover{background:var(--bg-card-hover,#22262b);color:var(--text-bright,#e8ecf0)}
.cmd-iconbtn:focus-visible{outline:2px solid var(--cmd-gold);outline-offset:1px}
.cmd-back{display:none;font-size:24px;line-height:1}
#chatDock.cmd-show-thread:not(.cmd-twocol) .cmd-back{display:flex}

/* Search bar */
.cmd-searchbar{padding:8px 12px;background:var(--bg-card,#1a1d20);border-bottom:1px solid var(--border-primary,#2e3338);flex-shrink:0}
.cmd-search-input{width:100%;padding:9px 12px;background:var(--bg-input,#22262b);color:var(--text-primary,#d4d9e0);
  border:1px solid var(--border-primary,#2e3338);border-radius:8px;font-size:13px;outline:none}
.cmd-search-input:focus{border-color:var(--cmd-gold)}

/* Body layout */
.cmd-body{flex:1;position:relative;display:flex;overflow:hidden;min-height:0}
.cmd-rail{width:100%;overflow-y:auto;background:var(--bg-body,#111314)}
.cmd-thread{position:absolute;inset:0;display:flex;flex-direction:column;background:var(--bg-body,#111314);min-height:0}
#chatDock.cmd-show-list .cmd-thread{display:none}
#chatDock.cmd-twocol .cmd-rail{width:288px;flex:0 0 288px;border-right:1px solid var(--border-primary,#2e3338)}
#chatDock.cmd-twocol .cmd-thread{position:relative;inset:auto;flex:1}

/* Rail rows */
.cmd-rail-section{font-size:11px;font-weight:700;letter-spacing:.6px;text-transform:uppercase;color:var(--text-muted,#6b7280);padding:12px 14px 4px}
.cmd-row{display:flex;align-items:center;gap:10px;padding:8px 14px;min-height:46px;cursor:pointer;border-left:3px solid transparent}
.cmd-row:hover{background:var(--bg-card-hover,#22262b)}
.cmd-row.cmd-active{background:var(--bg-surface,#22262b);border-left-color:var(--cmd-gold)}
.cmd-row-ico{width:18px;text-align:center;color:var(--text-secondary,#8b929a);font-weight:700}
.cmd-row-name{flex:1;font-size:14px;color:var(--text-primary,#d4d9e0);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cmd-row-shift{font-size:11px;font-weight:700}
.cmd-dot{width:10px;height:10px;border-radius:50%;flex-shrink:0;box-shadow:0 0 0 2px var(--bg-body,#111314)}
.cmd-unread{background:var(--cmd-red);color:#fff;font-size:11px;font-weight:700;min-width:18px;height:18px;border-radius:9px;
  display:flex;align-items:center;justify-content:center;padding:0 5px}
.cmd-empty{padding:28px 18px;text-align:center;color:var(--text-muted,#6b7280);font-size:13px}

/* Thread header */
.cmd-thread-head{display:flex;align-items:center;gap:10px;padding:10px 14px;border-bottom:1px solid var(--border-primary,#2e3338);
  background:var(--bg-card,#1a1d20);flex-shrink:0}
.cmd-th-meta{flex:1;min-width:0}
.cmd-th-name{font-size:14px;font-weight:700;color:var(--text-bright,#e8ecf0);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cmd-th-sub{font-size:11px;color:var(--text-secondary,#8b929a)}

/* Pinned strip */
.cmd-pins{display:flex;align-items:center;gap:8px;padding:8px 14px;background:rgba(212,168,67,.10);
  border-bottom:1px solid var(--border-primary,#2e3338);cursor:pointer;flex-shrink:0}
.cmd-pin-ico{flex-shrink:0}
.cmd-pin-text{flex:1;font-size:12px;color:var(--text-primary,#d4d9e0);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cmd-pin-more{font-size:11px;font-weight:700;color:var(--cmd-gold)}

/* Messages */
.cmd-messages{flex:1;overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:8px;min-height:0}
.cmd-daysep{text-align:center;margin:6px 0}
.cmd-daysep span{font-size:11px;color:var(--text-muted,#6b7280);background:var(--bg-card,#1a1d20);padding:2px 10px;border-radius:10px}
.cmd-msg{max-width:78%;padding:8px 11px;border-radius:12px;font-size:14px;line-height:1.45;word-wrap:break-word;position:relative;align-self:flex-start;background:var(--bg-surface,#22262b);color:var(--text-primary,#d4d9e0);border-bottom-left-radius:3px}
.cmd-msg.mine{align-self:flex-end;background:var(--cmd-gold);color:#1a1d20;border-radius:12px;border-bottom-right-radius:3px}
.cmd-msg.mine a{color:#1a1d20;text-decoration:underline}
.cmd-msg.priority{border:1px solid var(--cmd-red);box-shadow:0 0 0 1px var(--cmd-red) inset}
.cmd-msg.deleted{opacity:.55;font-style:italic}
.cmd-msg.pending{opacity:.7}
.cmd-msg.cmd-flash{animation:cmdFlash 1.2s ease}
@keyframes cmdFlash{0%,100%{box-shadow:none}30%{box-shadow:0 0 0 2px var(--cmd-gold)}}
.cmd-msg-from{font-size:11px;font-weight:700;color:var(--accent-purple,#8b5cf6);margin-bottom:2px}
.cmd-msg.mine .cmd-msg-from{color:#3a3320}
.cmd-msg-body{white-space:pre-wrap;word-break:break-word}
.cmd-msg-meta{font-size:11px;opacity:.7;margin-top:3px;display:flex;align-items:center;gap:4px}
.cmd-edited{font-style:italic}
.cmd-read{color:#22c55e}.cmd-msg.mine .cmd-read{color:#1f6f3f}
.cmd-quote{border-left:3px solid var(--cmd-blue);padding:2px 8px;margin-bottom:4px;font-size:12px;opacity:.85;background:rgba(0,0,0,.12);border-radius:4px}
.cmd-msg.mine .cmd-quote{background:rgba(0,0,0,.10);border-left-color:#1a1d20}
.cmd-code{font-family:ui-monospace,Menlo,Consolas,monospace;background:rgba(0,0,0,.30);padding:1px 5px;border-radius:4px;font-size:13px}
.cmd-msg.mine .cmd-code{background:rgba(0,0,0,.15)}
.cmd-mention{font-weight:700;color:var(--cmd-blue)}
.cmd-msg.mine .cmd-mention{color:#23508f}
.cmd-priority-flag{display:inline-block;font-size:10px;font-weight:800;letter-spacing:.5px;color:#fff;background:var(--cmd-red);padding:1px 6px;border-radius:4px;vertical-align:middle}
.cmd-deleted{opacity:.8}

/* Reactions */
.cmd-reactions{display:flex;flex-wrap:wrap;gap:4px;margin-top:5px}
.cmd-chip{font-size:12px;background:var(--bg-card,#1a1d20);border:1px solid var(--border-primary,#2e3338);color:var(--text-primary,#d4d9e0);
  border-radius:11px;padding:1px 8px;cursor:pointer;line-height:1.6}
.cmd-chip.mine{border-color:var(--cmd-gold);background:rgba(212,168,67,.18)}
.cmd-msg.mine .cmd-chip{background:rgba(0,0,0,.12);border-color:rgba(0,0,0,.2);color:#1a1d20}

/* Ack request */
.cmd-ackbar{display:flex;align-items:center;gap:10px;margin-top:6px}
.cmd-ackbtn{background:var(--cmd-blue);color:#fff;border:none;border-radius:8px;padding:6px 14px;font-size:13px;font-weight:700;cursor:pointer;min-height:34px}
.cmd-ackbtn.done{background:var(--accent-green,#22c55e);cursor:default}
.cmd-ackcount{font-size:11px;opacity:.8}

/* Hover actions */
.cmd-msg-actions{display:none;position:absolute;top:-14px;right:6px;background:var(--bg-card,#1a1d20);border:1px solid var(--border-primary,#2e3338);
  border-radius:8px;padding:2px;gap:0;box-shadow:0 2px 8px rgba(0,0,0,.4);z-index:3}
.cmd-msg:hover .cmd-msg-actions{display:flex}
.cmd-act{background:none;border:none;cursor:pointer;font-size:13px;padding:4px 6px;color:var(--text-secondary,#8b929a);border-radius:6px}
.cmd-act:hover{background:var(--bg-card-hover,#22262b);color:var(--text-bright,#e8ecf0)}
.cmd-quickreact{position:absolute;top:-44px;right:0;background:var(--bg-card,#1a1d20);border:1px solid var(--border-primary,#2e3338);
  border-radius:10px;padding:3px;gap:2px;box-shadow:0 4px 12px rgba(0,0,0,.5)}
.cmd-qremoji{background:none;border:none;cursor:pointer;font-size:18px;padding:3px 5px;border-radius:6px}
.cmd-qremoji:hover{background:var(--bg-card-hover,#22262b)}

/* Typing + seen */
.cmd-typing{font-size:12px;color:var(--accent-green,#22c55e);padding:0 14px;height:16px;font-style:italic;flex-shrink:0}
.cmd-seenby{text-align:right;font-size:11px;color:var(--text-muted,#6b7280);font-style:italic;padding:2px 4px}

/* Reply preview */
.cmd-reply{display:flex;align-items:center;gap:8px;padding:8px 12px;border-top:1px solid var(--border-primary,#2e3338);background:var(--bg-card,#1a1d20);flex-shrink:0}
.cmd-reply-body{flex:1;min-width:0;font-size:12px;border-left:3px solid var(--cmd-blue);padding-left:8px}
.cmd-reply-label{color:var(--text-secondary,#8b929a)}
.cmd-reply-text{display:block;color:var(--text-muted,#6b7280);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* Composer */
.cmd-composer{display:flex;align-items:flex-end;gap:4px;padding:10px 10px;border-top:1px solid var(--border-primary,#2e3338);
  background:var(--bg-card,#1a1d20);position:relative;flex-shrink:0}
.cmd-input{flex:1;padding:9px 12px;background:var(--bg-input,#22262b);color:var(--text-primary,#d4d9e0);
  border:1px solid var(--border-primary,#2e3338);border-radius:18px;font-size:14px;outline:none;resize:none;max-height:120px;line-height:1.4;font-family:inherit}
.cmd-input:focus{border-color:var(--cmd-gold)}
.cmd-send{width:40px;height:40px;border-radius:50%;background:var(--cmd-gold);border:none;color:#1a1d20;cursor:pointer;font-size:16px;
  display:flex;align-items:center;justify-content:center;flex-shrink:0}
.cmd-send:hover{filter:brightness(1.08)}
.cmd-toggle.on{color:#fff}
#cmdPriority.on{background:var(--cmd-red);color:#fff}
#cmdAck.on{background:var(--cmd-blue);color:#fff}

/* Pop menus (mention / canned) */
.cmd-popmenu{position:absolute;bottom:56px;left:10px;right:10px;max-height:240px;overflow-y:auto;background:var(--bg-card,#1a1d20);
  border:1px solid var(--border-primary,#2e3338);border-radius:10px;box-shadow:0 -4px 16px rgba(0,0,0,.5);z-index:8}
.cmd-popitem{display:flex;align-items:center;gap:8px;width:100%;text-align:left;background:none;border:none;color:var(--text-primary,#d4d9e0);
  padding:10px 12px;font-size:13px;cursor:pointer}
.cmd-popitem:hover{background:var(--bg-card-hover,#22262b)}

/* Search results */
.cmd-searchresults{display:flex;flex-direction:column}
.cmd-searchitem{padding:10px 6px;border-bottom:1px solid var(--border-primary,#2e3338);cursor:pointer}
.cmd-searchitem:hover{background:var(--bg-card-hover,#22262b)}
.cmd-si-from{font-size:11px;color:var(--text-secondary,#8b929a);margin-bottom:2px}
.cmd-si-text{font-size:13px;color:var(--text-primary,#d4d9e0)}

/* Inline edit */
.cmd-editbox{width:100%;background:var(--bg-input,#22262b);color:var(--text-primary,#d4d9e0);border:1px solid var(--cmd-gold);border-radius:8px;padding:6px 8px;font-size:14px;font-family:inherit;resize:vertical}
.cmd-msg.mine .cmd-editbox{color:var(--text-primary,#d4d9e0)}
.cmd-edit-actions{display:flex;gap:6px;margin-top:4px}
.cmd-edit-save,.cmd-edit-cancel{font-size:12px;padding:4px 10px;border-radius:6px;border:none;cursor:pointer}
.cmd-edit-save{background:var(--cmd-gold);color:#1a1d20;font-weight:700}
.cmd-edit-cancel{background:var(--bg-surface,#22262b);color:var(--text-primary,#d4d9e0)}
.cmd-sending{font-style:italic;opacity:.7}

/* Light theme adjustments */
[data-theme="light"] #chatDock{background:#fff;color:#1f2937}
[data-theme="light"] .cmd-rail,[data-theme="light"] .cmd-thread{background:#fff}
[data-theme="light"] .cmd-msg{background:#eef1f5;color:#1f2937}
[data-theme="light"] .cmd-msg.mine{background:var(--cmd-gold);color:#1a1d20}
[data-theme="light"] .cmd-head,[data-theme="light"] .cmd-thread-head,[data-theme="light"] .cmd-composer,[data-theme="light"] .cmd-searchbar{background:#f3f4f6}

/* Mobile: full-screen sheet, larger touch targets */
@media (max-width:767px){
  #chatDock{width:100vw;border-left:none}
  #chatDock.cmd-expanded{width:100vw}
  #cmdResize{display:none}
  .cmd-iconbtn{width:44px;height:44px;font-size:18px}
  .cmd-row{min-height:50px}
  .cmd-send{width:44px;height:44px}
  #chatV2Launcher{bottom:74px;right:16px}
  .cmd-msg{max-width:88%}
}